🧾 SPOOKY WOODS – PRIVACY POLICY & TERMS OF USE

Effective Date: 01/01/2026

Spooky Woods (“we,” “our,” or “us”), operated by Kersey Valley, Inc. and Kersey Valley Holdings, LLC d/b/a Spookywoods, operates a haunted attraction and related experiences, including online ticket sales and digital waivers. We respect your privacy and are committed to protecting it through this Privacy Policy. This policy governs your use of www.spookywoods.com, ticket purchases, waiver participation, and attendance at our attractions.

1. INFORMATION WE COLLECT

Personal Information

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via third parties)
  • Emergency contact information (for waivers)
  • Digital signatures

Ticketing & Waiver Data (FearTicket)

When using FearTicket:

  • Purchase history
  • Ticket dates/times
  • Waiver completion status
  • Group/party info

Automatically Collected Data

  • IP address
  • Device/browser type
  • Pages visited
  • Referring websites

Cookies & Tracking

We use cookies and tracking technologies for:

  • Website performance
  • Marketing analytics
  • User experience

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Process ticket purchases
  • Manage waivers and safety compliance
  • Send confirmations and event updates
  • Provide customer support
  • Send promotions and seasonal updates
  • Improve operations and marketing
  • Prevent fraud and enhance security

3. SMS MARKETING & COMMUNICATIONS

By providing your phone number and opting in:

  • You consent to receive transactional and marketing text messages
  • Message frequency may vary
  • Message/data rates may apply

You may opt out anytime by replying STOP.

We do not sell your phone number.

4. ADVERTISING & TRACKING

We use tools such as:

  • Meta (Facebook) Pixel
  • Google Analytics

These may collect:

  • Website activity
  • Purchase behavior
  • Device/browser data

Used for:

  • Ad targeting
  • Conversion tracking
  • Marketing optimization

5. SHARING OF INFORMATION

We may share data with:

  • FearTicket (ticketing platform)
  • Payment processors
  • Email/SMS providers
  • Analytics providers

We may also share when required by law.

We do not sell personal information.

6. DATA SECURITY

We use reasonable safeguards to protect your information. However, no system is 100% secure.

7. YOUR RIGHTS

You may request:

  • Access to your data
  • Corrections
  • Deletion
  • Opt-out of marketing

8. CHILDREN’S PRIVACY

We do not knowingly collect data from children under 13.

9. THIRD-PARTY SERVICES

We are not responsible for third-party platforms such as FearTicket.

10. LIABILITY & WAIVER REQUIREMENT

All guests must complete a digital liability waiver before participating.

Failure to complete the waiver may result in denied entry without refund.

11. AGE REQUIREMENTS

  • Guests under 18 require a parent/guardian waiver
  • Parents/guardians accept all risks and terms on behalf of minors

12. REFUND & WEATHER POLICY

  • All sales are final and non-refundable
  • Events operate in most weather conditions
  • Severe conditions may result in rescheduling or credit

13. NORTH CAROLINA LAW

This agreement is governed by the laws of North Carolina.

All disputes shall be handled in North Carolina courts.

14. ADA ACCESSIBILITY

Spooky Woods strives to accommodate all guests; however, attractions may include:

  • Uneven terrain
  • Darkness
  • Confined spaces
  • Moving vehicles

Guests are responsible for determining participation suitability.

15. KNOW BEFORE YOU GO (SAFETY GUIDE)

  • Wear appropriate clothing and footwear
  • Follow all staff instructions
  • Do not touch actors or props
  • Stay on designated paths
  • Remain seated on wagons at all times
  • No intoxicated guests
  • Waiver required for all participants

Participation is voluntary and at your own risk.

16. TERMS & CONDITIONS

Ticket Purchases

  • Sold via FearTicket
  • Subject to availability and change
  • Valid only for selected date/time

Assumption of Risk

Spooky Woods is an intense experience involving:

  • Darkness, loud noises, and physical environments
  • Actor interactions and sudden scares
  • Tractor-pulled wagon transportation

Serious injury or death is possible.

You voluntarily assume all risks.

Waiver Requirement

All guests must sign a waiver before entry.

Rules & Conduct

Guests may be removed without refund for:

  • Touching actors
  • Unsafe behavior
  • Intoxication
  • Breaking safety rules

Weather & Operations

Attractions may close or delay for safety.

Remedies may include rescheduling or credit.

Limitation of Liability

To the fullest extent permitted by law, Spooky Woods, Kersey Valley, Inc., and Kersey Valley Holdings, LLC d/b/a Spookywoods are not liable for:

  • Injuries or damages
  • Lost or stolen property

17. FULL WAIVER ALIGNMENT

By participating, you agree to the following:

Assumption of Risk

Includes risks from:

  • Terrain, darkness, lighting effects
  • Physical exertion and scares
  • Tractor-pulled wagons (movement, falls, equipment issues)

Guests must:

  • Remain seated at all times
  • Keep body parts inside
  • Follow all staff instructions

Release of Liability

You release and hold harmless:

  • Spooky Woods
  • Kersey Valley, Inc.
  • Kersey Valley Holdings, LLC d/b/a Spookywoods
  • All owners, officers, employees, agents, and affiliates

From all claims, including negligence.

Indemnification

You agree:

  • Not to sue
  • To defend and indemnify Spooky Woods and its entities

Including claims involving minors.

Medical Acknowledgment

You confirm you are fit to participate.

Not recommended for:

  • Heart conditions
  • Seizures
  • Pregnancy
  • Severe anxiety

Rules Enforcement

Failure to follow rules = removal without refund.

Photo/Video Release

You grant permission for:

  • Photography
  • Video recording
  • Marketing use

Minor Consent

Parent/guardian:

  • Must sign waiver
  • Accepts all risks
  • Agrees to indemnification

Accessibility Acknowledgment

You accept responsibility for determining if the attraction is suitable.

Governing Law & Severability

  • Governed by North Carolina law
  • Invalid provisions do not affect remaining terms

18. CONTACT INFORMATION

Spooky Woods
[Insert Address]
Email: [Insert Email]
Phone: [Insert Phone]

✅ FINAL LEGAL ACKNOWLEDGMENT

By using this website, purchasing tickets, signing a waiver, or attending Spooky Woods, you acknowledge that you have read, understood, and agreed to this Privacy Policy, Terms & Conditions, and Waiver.