Frequently Ask Questions

We have many of the most common questions answered for you below. Thanks for your support!

There were several factors that went into the decision to transition to card and mobile payment-only transactions. Faster. Eliminating the need to make change allows for quicker transaction times and lower wait times, making the guest experience even better! Efficiency. The cashless model allows us to operate more efficiently and effectively, giving our team members the opportunity to focus more on you, our guest. Safer. Keeping guests and team members safe is the number one priority for us on the farm. Cashless models have proven to be a safer model to implement across the retail and hospitality industries.
Yes. However, we recommend against it. If you come with cash and not with credit, debit, or mobile, there is one option available. A cash-to-gift card option is available at Gotcha Covered. Guests will be able to transfer cash onto a Kersey Valley gift card. The gift card can then be used throughout the farm for purchases.
We accept all major types of card payments that our POS system accepts. We also accept all digital, contactless payments that Square accepts, such as Apple Pay, etc.
If you have money left on your gift card the value that remains on the card can be used at our farm on future dates. It will not expire. Or you can go to Gotcha Covered and receive cash back for any money left on the gift card.
The parking and the restrooms are handicap accessible. There are some areas that have stairs and we will provide a bypass for these areas. Please ask for assistance at the Gotcha Covered T-Shirt shop.
BOGO offer with military ID good towards any ticket type. Must purchase at the ticket booth and not valid with any coupons or other discounts. The policy is one free ticket per military ID. The ticket is for the person that has served or is currently serving in the military. It must be used on the date of purchase.
Your entire group is allowed to enter at once, we suggest a max of 8.
The art department and build crew work full-time year-round to make Spookywoods a fresh experience each season. The attraction has been expanded with new themes and sets.
Yes, see the calendar link for live availability: Click on the BOOK button on any page to see the dates we are open.
Click on the BOOK NOW button on any page and see live availability and pricing.
General Admission has the longest wait times.
VIP is 1/3 the wait of the General Admission line.
IMMEDIATE ACCESS No wait – Group Photo w/folder
Protect your purchase from unforeseen circumstances that prevent you from attending by adding Ticket Protection. If you decline, you acknowledge that there are no refunds. No Shows = No Refunds
No! We do not have a drop-off due to people being ducks that follow each other. When we had a location that causes a major traffic jam because people don’t follow directions. So, if you need to drop off you will have to wait in the LONG line and tell the parking attendant you are dropping off. So, you can thank the ducks that don’t listen for your inconvenience!
Age 10 and under are not recommended, however, if your child is mature enough to understand our monsters and only pretend to want to eat them, we will leave that decision to you. There are no refunds for leaving early.
Traffic backs up along the highway on Cecil Farm Rd. If there is a line of cars you are in the right line to the parking lot areas. We will park cars as safely as possible and as fast as we can.
Yes, you can upgrade your General Admission to VIP or Immediate. Look at the confirmation email for the link to upgrade or visit the ticket booth once you arrive or call the office at 336-431-1700. Please note that calls are heavy at night and you may not get through, so plan ahead and upgrade during the week.
We close promptly at the time advertised, if you arrive after this time we can not allow you to enter. The attraction is massive and once the shutdown begins there is no turning it back on. No shows equal no refunds unless you have purchased ticket insurance.
There is a wagon ride from the back to the front of the property if you are parking in the back lot. There are two trams that run all night and pick up at the same place you got off at the front parking lot. Do not bring any of these items with you as you will have to ride the wagon back to put these in your car.

Leave all pocketbooks, purses, bags, food, drinks, drugs, vapes, lighters, knives, guns, crossbows, brass knuckles, bottles, shovels, hammers, screwdrivers, box cutters, rope, bleach, plastic bags, blood remover, air freshener, fireworks, grenades, and idiots in your car. We will not hold items, you can throw them in our trash can at security for us to give to staff as dirty Santa gifts.
Kersey Valley is committed to enhancing accessibility for all visitors to its attraction. We have made important improvements such as providing accessible parking and restrooms, as well as paving the midway and park roads for easier mobility. Ensuring that everyone can enjoy the experience, regardless of their mobility challenges, is a key aspect of promoting inclusivity. While Kersey Valley strives to make the attraction accessible, it's important to acknowledge that in certain areas, such as natural wooded environments or narrow pathways, it may be difficult to achieve full accessibility without compromising the authentic and atmospheric nature of the attraction's design. However, the park does offer alternative routes and accommodations for individuals using wheelchairs or facing difficulty walking. For visitors with disabilities or mobility challenges planning a trip to Kersey Valley Spookywoods, it's advisable to contact the park staff upon arrival. They can arrange for a staff member to assist your group and guide you through areas that may be less accessible. They will also discuss any alternative routes or accommodations available to ensure a safe and enjoyable experience. For a more comfortable and less crowded experience, it's recommended to consider visiting on Sundays when the attraction tends to be less crowded, making navigation easier for everyone. Ultimately, Kersey Valley Spookywoods strives to strike a balance between maintaining the authenticity of its spooky atmosphere and ensuring accessibility for all visitors. Kersey Valley making dedicated efforts to accommodate a diverse range of guests and provide a memorable experience for everyone.